Privacy Policy

Last updated: July 1, 2026

1. Information We Collect

We collect information you provide directly, such as your name, email, company name, and project details when you contact us, request a demo, or sign up for our services. We also collect usage data, device information, and cookies when you visit our website.

2. How We Use Your Information

We use your information to provide and improve our services, communicate with you about projects and updates, process transactions, comply with legal obligations, and analyze website usage to enhance user experience. We never sell your personal data to third parties.

3. Data Protection

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, SOC 2 Type II controls, and regular penetration testing. All client data processed by our AI agents is handled in accordance with our data processing agreements.

4. AI Agent Data Handling

Data processed by our AI agents is used solely for the purpose of delivering the contracted service. We do not use client data to train our models. All agent interactions are logged for audit purposes and are retained according to your data retention policy. Clients can request data deletion at any time.

5. Third-Party Services

We use select third-party services for cloud infrastructure (AWS, Azure, GCP), analytics, and communication. All third-party providers are vetted for security compliance and bound by data processing agreements.

6. Your Rights

You have the right to access, correct, delete, or export your personal data. You can opt out of marketing communications at any time. For GDPR and CCPA requests, contact us at info@nexoradigitalservices.net.

7. Cookies

We use essential cookies for website functionality and optional analytics cookies to understand site usage. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Client project data is retained according to the terms of each engagement agreement.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.

10. Contact Us

For privacy-related inquiries, contact us at info@nexoradigitalservices.net or write to: Nexora Digital FZE LLC, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, UAE.